Privacy Policy
1. Who we are
Data Controller:
Sagewill S.r.l. (trading as Datsugi)
Via Panciatichi, 16, 50127 Florence, Italy
C.F. and P.IVA: 07481150485
Email: support@datsugi.com
2. What data we collect
We collect and process the following personal data:
- Contact information: Name, email address, company name, phone number
- Business information: Project details, technical requirements, communication history
- Technical data: IP address, browser type, pages visited
- Payment information: Invoicing details, payment records
3. Why we process your data
We process your personal data for the following purposes:
| Purpose | Legal Basis |
|---|---|
| Providing our services (consultations, integrations, project delivery) | Contract performance |
| Responding to inquiries and communications | Legitimate interest |
| Invoicing and accounting | Legal obligation |
| Improving our services and website | Legitimate interest |
| Marketing communications (only with consent) | Consent |
4. Who we share data with
We may share your data with:
- Service providers: Hosting providers, email services, payment processors
- Professional advisors: Accountants, lawyers (under confidentiality)
- Legal authorities: When required by law
We do not sell your personal data to third parties.
5. International data transfers
When working with international clients, your data may be transferred outside the EU. We ensure appropriate safeguards are in place through standard contractual clauses or adequacy decisions.
6. How long we keep your data
- Active clients: Duration of contract + 10 years (Italian fiscal requirements)
- Prospects/inquiries: 2 years from last contact
- Marketing lists: Until you unsubscribe or request deletion
7. Your rights
Under GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Erase your data ("right to be forgotten")
- Restrict processing
- Data portability (receive your data in a structured format)
- Object to processing based on legitimate interest
- Withdraw consent at any time (for consent-based processing)
To exercise these rights, contact us at support@datsugi.com.
8. Complaints
If you believe we've mishandled your data, you can lodge a complaint with:
Garante per la Protezione dei Dati Personali
Piazza Venezia, 11, 00187 Rome, Italy
Website: www.garanteprivacy.it
9. Contact us
For any privacy-related questions:
Email: support@datsugi.com
Address: Via Panciatichi, 16, 50127 Florence, Italy